Terms of Service
These terms govern your use of the Synto platform and define our mutual rights and responsibilities.
Key Points
Fair Use
Use our platform responsibly and respect usage limits.
Your Data
You retain ownership of your code and content.
Service Level
99.9% uptime SLA with enterprise support options.
Global Service
Available worldwide with data residency options.
1. Acceptance of Terms
By accessing or using the Synto platform ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you disagree with any part of these terms, you may not access the Service.
These Terms apply to all visitors, users, and others who access or use the Service, including enterprise customers.
2. Description of Service
Synto is an AI-powered development platform that provides:
- • AI-assisted code generation and development tools
- • Cloud-based development environments
- • Deployment and hosting services
- • Team collaboration features
- • Integration with third-party development tools
We reserve the right to modify, suspend, or discontinue any part of the Service with reasonable notice.
3. User Accounts
Account Registration
You must provide accurate and complete information when creating an account.
You are responsible for maintaining the security of your account credentials.
You must be at least 13 years old to create an account (16 in EU).
Account Responsibility
You are responsible for all activities that occur under your account.
Notify us immediately of any unauthorized use of your account.
One person or legal entity may not maintain more than one free account.
4. Acceptable Use Policy
Prohibited Activities
- • Violating any applicable laws or regulations
- • Infringing on intellectual property rights
- • Distributing malware, viruses, or harmful code
- • Attempting to gain unauthorized access to our systems
- • Interfering with the Service's proper functioning
- • Using the Service for cryptocurrency mining
- • Generating content that is illegal, harmful, or offensive
We reserve the right to investigate violations and take appropriate action, including account suspension or termination.
5. Your Content and Data
Ownership
You retain all rights to your code, projects, and content uploaded to the Service.
You grant us a limited license to process your content solely to provide the Service.
We do not claim ownership of your intellectual property.
AI Model Training
We may use anonymized, aggregated data to improve our AI models.
Private repositories and enterprise customer data are never used for model training.
You can opt out of data usage for model improvement in your account settings.
6. Payment Terms
Billing
Paid plans are billed monthly or annually in advance. Usage-based charges are billed monthly in arrears.
Refunds
Annual subscriptions may be eligible for pro-rated refunds. Monthly subscriptions are generally non-refundable.
Overdue Payments
Accounts with overdue payments may be suspended after a 3-day grace period. Data remains accessible for 30 days.
7. Service Level and Availability
Uptime SLA
99.9% uptime for paid plans (99.0% for free accounts)
Maintenance
Scheduled maintenance with 48-hour advance notice
Support
Email support for all users, priority support for enterprise
Data Backup
Daily backups with 30-day retention for all user data
8. Termination
You may terminate your account at any time by contacting support or using the account deletion feature.
We may terminate or suspend your account for violations of these Terms, with notice when possible.
Upon termination, your data will be available for download for 30 days before permanent deletion.
9. Disclaimers and Limitations
AI-Generated Content
AI-generated code and content are provided "as is." You are responsible for reviewing, testing, and validating all AI-generated content before use in production.
The Service is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability and fitness for a particular purpose.
Our liability is limited to the amount paid for the Service in the 12 months preceding any claim.
10. Governing Law
These Terms are governed by the laws of Delaware, United States, without regard to conflict of law principles.
Any disputes will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
11. Contact Information
For questions about these Terms of Service, please contact us:
12. Changes to Terms
We may update these Terms from time to time. Material changes will be communicated via email or prominent notice on the platform at least 30 days before taking effect.
Continued use of the Service after changes become effective constitutes acceptance of the new Terms.
Have questions about our terms?
Our legal team is available to clarify any aspects of our Terms of Service.
Contact Legal Team