Privacy Policy
Your privacy is fundamental to everything we do. Learn how we protect and use your data.
Privacy at a glance
Data Minimization
We only collect data necessary to provide our services.
Encryption
All data is encrypted in transit and at rest using industry standards.
No Data Selling
We never sell your personal data to third parties.
Your Control
Request data deletion or export your data at any time.
Introduction
Synto Inc. ("we," "us," or "our") operates the Synto AI development platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
We are committed to protecting your privacy and ensuring transparency about our data practices. This policy applies to all users of our platform, including free and paid subscribers.
Information We Collect
Account Information
- • Email address and display name
- • Profile information you choose to provide
- • Organization and team membership details
- • Billing and payment information (processed by third-party providers)
Usage Information
- • Projects, files, and code you create or upload
- • AI interactions and prompts (processed to improve our AI models)
- • Platform usage analytics and performance metrics
- • Device information and IP addresses
Third-Party Integrations
- • GitHub repositories and commit data (with your permission)
- • OAuth tokens for connected services
- • Integration metadata and sync status
How We Use Your Information
We use the information we collect to:
- • Provide, maintain, and improve our AI development platform
- • Process transactions and send billing-related communications
- • Provide customer support and respond to your requests
- • Train and improve our AI models (using anonymized data)
- • Detect and prevent fraud, abuse, and security incidents
- • Comply with legal obligations and protect our rights
- • Send important service updates and security notifications
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:
Service Providers
Third-party vendors who help us operate our platform (hosting, payment processing, analytics) under strict data protection agreements.
Legal Requirements
When required by law, court order, or to protect our rights and the safety of our users.
Business Transfers
In connection with a merger, acquisition, or sale of assets (users will be notified of any change in ownership).
Data Security
We implement industry-standard security measures to protect your information:
Encryption
AES-256 encryption at rest and TLS 1.3 in transit
Access Controls
Role-based access and multi-factor authentication
Monitoring
24/7 security monitoring and incident response
Compliance
SOC 2 Type II certified and GDPR compliant
Your Privacy Rights
You have the following rights regarding your personal information:
Access and Portability
Request a copy of your data in a machine-readable format
Correction
Update or correct inaccurate personal information
Deletion
Request deletion of your personal data (subject to legal retention requirements)
To exercise these rights, contact us at privacy@synto.dev
Cookies and Tracking
We use cookies and similar technologies to:
- • Keep you logged in and remember your preferences
- • Analyze platform usage and performance
- • Provide personalized AI suggestions
- • Prevent fraud and abuse
You can control cookies through your browser settings. Disabling certain cookies may affect platform functionality.
Contact Us
If you have questions about this Privacy Policy or how we handle your data, please contact us:
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify users of material changes via email or platform notifications.
The "Last updated" date at the top of this policy indicates when it was most recently revised.
Questions about your privacy?
Our privacy team is here to help you understand how we protect your data.
Contact Privacy Team